Terms of service.
Last updated: April 2025
Scope of engagement
Velox provides automation system design, audit, and implementation services. The specific scope of each engagement is defined in the service agreement signed prior to commencement.
Payment terms
Phase 1 (Discover & Define) is payable 100% upfront. Phase 2 (Develop & Deliver) is payable 50% on engagement start and 50% on final delivery. All amounts are in Australian dollars unless otherwise stated.
Guarantee
Phase 1 carries a full refund guarantee if fewer than three actionable automation opportunities are identified. No refunds apply once Phase 2 commences.
Intellectual property
All systems, automations, and documentation produced by Velox become the property of the client upon receipt of final payment. Velox retains the right to reference the engagement type (not confidential details) in its portfolio.
Confidentiality
Velox treats all client information as strictly confidential. No client data, business details, or system specifics are shared with third parties without written consent.
Limitation of liability
Velox is not liable for indirect, incidental, or consequential damages arising from the use of any system or automation delivered. Our liability is limited to the total fees paid for the relevant engagement.
Governing law
These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of courts in Sydney, NSW.
Contact
For any questions regarding these terms, email aadityaranjansingh@veloxai.net.